Privacy Policy of HWG SRL Dubai Branch

Privacy Notice on the Processing of Personal Data pursuant to UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (“PDPL”).

This Privacy Policy describes, in the following sections, how HWG SRL Dubai Branch collects and processes the personal data of its customers, potential customers, and users of its website (https://www.herewego.digital).

  1. Data Controller and Data Protection Officer

The Data Controller is HWG SRL Dubai Branch (hereinafter also referred to as the “Controller” or “Company”), with its registered office at Office 1104, Grosvenor Business Tower, Al Thanyah First, Barsha Heights, Dubai, UAE, email: contact@herewego.digital. The Data Protection Officer (DPO) is Lorenzo Bernini (email: lorenzo.bernini@herewego.digital).

  1. Purposes for Which Your Personal Data May Be Used and Legal Bases

Categories of Data Processed

(a) Website Navigation: To enable website navigation; conduct aggregated statistical analyses to measure the proper functioning of the website; and in the case of cybercrimes, ascertain responsibilities. For details regarding the cookies used on this website, please refer to our cookie policy.

  • Data Processed: IP addresses, domain names, URI, browser (user agent), tracking tools, usage data, number of users, city, device information, session statistics, latitude and longitude (city level), browser information, email, first name, last name, phone number, profession.
  • Legal Basis: Provision of services allowing users to browse the website; legitimate interest in ensuring the proper functioning of IT systems and identifying potential cybercrimes (possibly also based on a legal obligation).

(b) Sending Commercial Communications (“Direct Marketing”): Sending commercial communications, newsletters, promotional messages, and event-related information via email and SMS regarding the Controller’s products and services.

  • Data Processed: Contact details (first name, last name, email address, phone number, job title, company).
  • Legal Basis: Your consent, revocable at any time by writing to contact@herewego.digital. Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

(c) Newsletter Subscription: Periodic sending of newsletters for informational purposes regarding company updates, events, and cybersecurity-related topics.

  • Data Processed: Contact details (first name, last name, email address, phone number, job title, company).
  • Legal Basis: For informational newsletters, the execution of a service request; for promotional newsletters, your specific consent. Consent can always be withdrawn.

(d) Contract Execution for Product/Service Supply: Processing to fulfill requests following contract execution.

  • Data Processed: Contact details (first name, last name, email address, phone number).
  • Legal Basis: Execution of a contract or pre-contractual measures requested by the data subject.

(e) Brand Promotion: Capturing and using images from events, fairs, etc., for brand promotion on the website, social media, or other communication channels.

  • Data Processed: Image data.
  • Legal Basis: Your consent.

(f) Legal Defense: Protecting HWG SRL Dubai Branch’s rights in legal, administrative, or extrajudicial proceedings related to its products and services.

  • Data Processed: Contact details; other personal data provided for contract execution.
  • Legal Basis: Legitimate interest.

(g) Compliance with Legal Obligations: Processing required by laws, regulations, or orders from authorities and supervisory bodies.

  • Data Processed: Contact details; other personal data provided for contract execution.
  • Legal Basis: Legal obligation compliance.

(h) Statistical Analysis and Profiling: Data processing for statistical analysis and predictive modeling using automated systems to personalize product offerings and promotions.

  • Data Processed: Contact details, purchased products/services, and other personal data provided.
  • Legal Basis: Your consent.

(i) Sharing Personal Data with Third Parties: Sharing data with HWG SRL Dubai Branch’s business partners for receiving commercial communications.

  • Data Processed: Contact details.
  • Legal Basis: Your consent.

(j) Webinar Participation: Processing of personal data (e.g., images) recorded during webinars.

  • Data Processed: Name, surname, email, role, industry, image data.
  • Legal Basis: Legitimate interest of HWG SRL Dubai Branch.

(k) Quality Control, Research, and Development: Using anonymized data to improve products and services.

  • Data Processed: Contact details; other personal data provided for contract execution.
  • Legal Basis: Legitimate interest in enhancing customer satisfaction and services.
  1. Recipients of Personal Data

To achieve the purposes listed above, we may need to share your data with:

  • Authorized personnel of HWG SRL Dubai Branch;
  • HWG SRL Dubai Branch service providers (e.g., IT service providers);
  • Financial institutions, insurance companies, consultants acting as independent controllers.

For details on external processors, contact contact@herewego.digital.

  1. Retention Period of Personal Data

Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected. Below are the main retention periods:

  • Website Navigation: 6 months from collection;
  • Marketing Communications: 24 months from registration;
  • Newsletter Subscription: Until consent withdrawal;
  • Contract Execution: Until contract termination or longer if legally required;
  • Brand Promotion: Until consent withdrawal;
  • Legal Defense: Until claims can be pursued;
  • Legal Obligations: As required by law;
  • Statistical Analysis and Profiling: 24 months from registration;
  • Data Sharing with Third Parties: 24 months from registration;
  • Webinar Participation: Until the webinar ends unless consent is provided for marketing;
  • Quality Control and R&D: Until contract termination.
  1. International Data Transfers

Personal data may be transferred outside the UAE under adequate safeguards as required by UAE PDPL, such as contractual clauses ensuring data protection.

  1. Processing Methods

Data processing is carried out electronically and stored securely in compliance with UAE PDPL requirements. HWG SRL Dubai Branch ensures inaccurate data is not used until corrected.

  1. Data Subject Rights

You may exercise your rights under UAE PDPL regarding your data by contacting contact@hwg.digital, including:

  • Right to access, rectify, or delete data;
  • Right to restrict processing;
  • Right to data portability;
  • Right to withdraw consent;
  • Right to object to processing;
  • Right to lodge a complaint with UAE authorities.

For external processor details, email contact@herewego.digital.

  1. Cookies

For details on the cookies used on this website, refer to our cookie policy at: xyz.

Last Updated: 14/03/2025 (Version 01.00)

We may update this page periodically. Please check it regularly to stay informed about any changes.

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